CannumX – Service Terms & Agreement (Client Acceptance)
By checking the box, the Client acknowledges, understands, and agrees to be bound by the following terms governing all AI, software, consulting, and digital services provided by CannumX (the "Agency").
1. Scope of Services
CannumX will provide the AI or business-related product/service as described in the Project Description.
Deliverables and functionality will match what is explicitly outlined therein.
Client acknowledges that outcomes may vary due to external factors such as available data, input quality, market conditions, and general technological limitations.
CannumX does not guarantee specific results, business outcomes, or performance levels.
2. Payment Terms
The total project fee will be listed in the Project Description.
A 50% upfront payment is required before work begins.
The remaining 50% is due upon final delivery of the service.
Final delivery is deemed complete when the Client receives the deliverables in the agreed format.
All payments must be made using the method and currency specified in the Project Description.
3. Subscription Terms (If Applicable)
Any subscription-based component will have its duration clearly stated.
The initial subscription term begins at activation.
Unless stated otherwise, subscriptions renew automatically for the same term unless written notice of non-renewal is provided at least 30 days before the current term ends.
4. Refund Policy
All services become non-refundable once delivered and accepted.
No refunds will be issued except when required by law or explicitly mentioned in the Project Description.
5. Client Responsibilities
Client must provide all necessary assets, data, access, feedback, and approvals.
A primary point of contact must be assigned by the Client.
Delays caused by the Client may result in timeline changes or extra fees.
6. Limitation of Liability
CannumX is not liable for indirect, incidental, special, or consequential damages, including loss of profits, data, use, or goodwill.
Maximum liability for any claim will not exceed the total fees paid for the specific service involved.
7. Intellectual Property
(Client must select one in the Project Description):
Full Ownership: Client receives full ownership of final deliverables once all fees are paid.
Licensed Use: CannumX retains ownership but grants the Client a non-exclusive, royalty-free, worldwide license for business use.
Limited Usage Rights: Client receives restricted rights only for the purpose/duration stated in the Project Description.
Additional Terms:
CannumX retains ownership of any pre-existing tools, frameworks, or IP integrated into the deliverables. A license is granted to the Client solely for using the final deliverables.
Client confirms they own or have rights to any content they supply to CannumX.
8. Confidentiality
Both Parties agree to protect all confidential information received during the engagement.
Confidentiality obligations remain in effect for 3 years after termination unless otherwise stated.
9. Termination
For Cause:
Either Party may terminate if the other fails to remedy a material breach within 14 days of written notice, or becomes insolvent.
For Convenience:
Client may terminate with 14 days’ written notice and must pay for completed work + non-cancellable costs.
Agency may terminate with 14 days’ written notice and will refund unearned fees for services not yet delivered.
Upon Termination:
All outstanding fees are immediately due.
Completed deliverables and paid work-in-progress will be transferred to Client.
All confidential information must be returned or destroyed.
10. Governing Law & Jurisdiction
This Agreement is governed by the laws specified in the Project Description.
Disputes will be settled exclusively in the courts of the jurisdiction stated therein.
11. General Provisions
This Agreement and the Project Description form the entire agreement between the Parties.
Changes must be made in writing and signed by both Parties.
If any provision becomes invalid, the remaining provisions will remain enforceable.
Notices must be delivered in writing.
Neither Party is liable for delays caused by events beyond reasonable control (Force Majeure).
Rights cannot be assigned without written consent from the other Party.